What products does Les Beautés de Bae offer?
Les Beautés de Bae offers a selection of BB beauty essentials for the lips, complexion, and eyes. Our selection will evolve gradually with new products and new drops.
What is THE BAE TEST?
THE BAE TEST is our selection method. Each product is evaluated based on five criteria: Effect, Desire, Difference, Consistency, and Honesty. The goal: not to multiply references, but to select products that have a real place in the BAE universe.
What is THE BAE EFFECT?
It’s that little detail that finishes a look and allows you to make it your own: glossy lips, a touch of color, an intensified gaze… Your beauty. Your effect.
Where do you deliver to?
We offer delivery to Réunion Island and Metropolitan France. The options and fees available for your address are indicated during your checkout.
Where are products shipped from?
Some orders may be prepared and shipped directly by our production and logistics partners. This allows us to offer BB products without building up a large stock at launch.
Will I have to pay additional customs fees or taxes?
Depending on the destination and shipping origin, import duties, taxes, or fees may potentially be requested upon receipt. When these are not collected at the time of order, they remain the responsibility of the recipient.
How long does it take to receive my order?
Delivery times may vary depending on the product, destination, and carrier. Information regarding delivery is provided during checkout and/or in our delivery information.
How can I track my order?
When tracking is available, tracking information is provided after the order has shipped.
Can I modify or cancel my order?
Contact us as soon as possible after placing your order. Once preparation or shipping has begun, a modification or cancellation may no longer be possible.
Can I return a product?
Return conditions may depend on the nature of the product and its condition. Check our Delivery & Returns page as well as our Refund Policy to know the conditions applicable to your order.
What should I do if my product arrives damaged or if there is a problem with my order?
Contact us as soon as possible via our contact form, including your order number and attaching photos if necessary. We will be able to review the situation and guide you on what to do next.
How can I contact Les Beautés de Bae?
Simply use the Contact form available on the shop. Remember to include your order number when your request concerns a purchase.
What is the BAE Club?
The BAE Club allows you to receive brand news, discover upcoming drops, and access communications and offers reserved for members.
What is BAE Affiliates?
BAE Affiliates is the Les Beautés de Bae affiliate program. It allows eligible individuals to share the BAE universe using their personal link or code and to earn a commission on sales attributed in accordance with the program's terms.
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